How to Whitelist Emails from Quantum Sound Therapy

To ensure you never miss important emails from email.quantumsoundtherapy.com and info.quantumsoundtherapy.com, please follow the instructions below for your email provider. Whitelisting (also called “safe listing”) tells your email service to always deliver our emails to your inbox instead of your spam folder.

Senders to whitelist

Gmail.com

Method 1: Create a Filter (Recommended)

  1. Open Gmail and click the gear icon in the top-right corner

  2. Select “See all settings”

3. Click the “Filters and Blocked Addresses” tab

4. Click “Create a new filter”

5. In the “From” field, enter:
@email.quantumsoundtherapy.com OR @info.quantumsoundtherapy.com

6. Click “Create filter”

GIF showing what emails to add to the gmail filter and creating filter

7. Check the box “Never send it to Spam”

8. Click “Create filter” again to save

GIF showing what emails to add to the gmail filter and creating filter

Add to Contacts:

  1. Hover over name.
  2. Check icon with the plus and person icon to Add to Contacts
GIF showing what emails to add to the gmail filter and creating filter

 


Yahoo.com

Method 1: Create a Filter (Recommended)

  1. Open Yahoo Mail and click the gear icon in the top-right

  2. Select “More Settings”

  3. Click “Filters” from the left menu

  4. Click “Add new filters”

  5. Give your filter a name like “Quantum Sound Therapy”

  6. In the “Sender” field, select “contains”

  7. Enter: quantumsoundtherapy.com (or use email.quantumsoundtherapy.com and repeat for info.quantumsoundtherapy.com)

  8. Set the action to “Deliver to Inbox”

  9. Click “Save”

Method 2: Add to Contacts

  1. Click the “Contacts” icon in Yahoo Mail

  2. Click “Add a new contact”

  3. Enter “Quantum Sound Therapy” as the name

  4. Add:

  5. Click “Save”

If Emails Are Already in Spam

  1. Go to your Spam folder

  2. Find and open the email from Quantum Sound Therapy

  3. Click “Not Spam” at the top of the email


Hotmail.com / Outlook.com

Method 1: Safe Senders List (Recommended)

  1. Open Outlook.com and click the gear icon in the top-right

  2. Select “View all Outlook settings”

  3. Click “Mail” from the left menu

  4. Select “Junk email”

  5. Under “Safe senders and domains”, click “Add”

  6. Enter: email.quantumsoundtherapy.com → Press Enter (or click the +)

  7. Add: info.quantumsoundtherapy.com → Press Enter (or click the +)

  8. Click “Save” at the bottom

Method 2: Right-Click Method

  1. Find an email from Quantum Sound Therapy in your inbox or junk folder

  2. Right-click on the email

  3. Select “Junk” then “Never block sender”

  4. Confirm by clicking “OK”

If Emails Are Already in Junk

  1. Go to your Junk Email folder

  2. Find the email from Quantum Sound Therapy

  3. Click “Not junk” in the toolbar


AOL.com

Method 1: Add to Contacts (Recommended)

  1. Open AOL Mail and click “Contacts” in the left toolbar

  2. Click “Add Contact” or “New Contact”

  3. Enter “Quantum Sound Therapy” in the name field

  4. In the “Email 1” field, enter: helena@email.quantumsoundtherapy.com

  5. Click “Add Contact” to save

  6. Repeat for: helena@info.quantumsoundtherapy.com

Method 2: Create a Filter

  1. Click “Settings” then “More Settings”

  2. Select “Filters”

  3. Click “Add new filters”

  4. Create a filter for emails containing quantumsoundtherapy.com

  5. Set the action to “Deliver to Inbox”

  6. Save the filter

If Emails Are Already in Spam

  1. Go to your Spam folder

  2. Find and open the email from Quantum Sound Therapy

  3. Click “Not Spam” or the “OK” button


Comcast.net / Xfinity Email

Important Note: Comcast’s “Email Safe List” feature can block ALL emails except those on the list. We recommend using the Address Book method instead.

Method 1: Add to Address Book (Recommended)

  1. Log into your Comcast email account

  2. Click the envelope icon to open email

  3. Click “Address Book”

  4. Click “New Contact” dropdown and choose “New Contact”

  5. Enter “Quantum Sound Therapy” as the name

  6. In the “Email 1” field, enter: helena@email.quantumsoundtherapy.com

  7. Click “Save”

  8. Create another contact for: helena@info.quantumsoundtherapy.com

  9. Click “Save”

Method 2: Mark as Not Spam

  1. Check your Spam folder regularly

  2. If you find emails from Quantum Sound Therapy, select the email

  3. Click “Not Spam” in the toolbar
    This helps train the spam filter.

Pro Tip: If emails are still being blocked at the server level, you may need to contact Comcast customer support to whitelist our domains.


Additional Tips

  • Check your spam/junk folder regularly — even with whitelisting, some emails may still land there initially

  • Add our email addresses to your phone contacts if you read email on mobile devices

  • Reply to our emails — this signals to email providers that you want to receive our communications

  • Mark our emails as important — use your email client’s star or priority features


Domains to Whitelist

  • email.quantumsoundtherapy.com

  • info.quantumsoundtherapy.com

  • @email.quantumsoundtherapy.com (for domain-level whitelisting)

  • @info.quantumsoundtherapy.com (for domain-level whitelisting)


Need Help?

If you’re still not receiving our emails after following these instructions, please contact us and let us know:

  • Which email provider you’re using

  • Which method you tried

  • Whether you can see our emails in your spam/junk folder

We’re here to help ensure you never miss our important communications!

How to Whitelist Emails from Quantum Sound Therapy

To ensure you never miss important emails from email.quantumsoundtherapy.com and info.quantumsoundtherapy.com, please follow the instructions below for your email provider. Whitelisting (also called “safe listing”) tells your email service to always deliver our emails to your inbox instead of your spam folder.

Senders to whitelist


Gmail.com

Method 1: Create a Filter (Recommended)

  1. Open Gmail and click the gear icon in the top-right corner

  2. Select “See all settings”

  3. Click the “Filters and Blocked Addresses” tab

  4. Click “Create a new filter”

  5. In the “From” field, enter:
    helena@email.quantumsoundtherapy.com OR helena@info.quantumsoundtherapy.com
    (Optional domain option: @email.quantumsoundtherapy.com OR @info.quantumsoundtherapy.com)

  6. Click “Create filter”

  7. Check the box “Never send it to Spam”

  8. Click “Create filter” again to save

Method 2: Add to Contacts

  1. Go to contacts.google.com

  2. Click “Create contact”

  3. Enter “Quantum Sound Therapy” as the Company name

  4. Add:

  5. Click “Save”

If Emails Are Already in Spam

  1. Go to your Spam folder

  2. Find the email from Quantum Sound Therapy

  3. Open the email and click “Not spam” at the top


Yahoo.com

Method 1: Create a Filter (Recommended)

  1. Open Yahoo Mail and click the gear icon in the top-right

  2. Select “More Settings”

  3. Click “Filters” from the left menu

  4. Click “Add new filters”

  5. Give your filter a name like “Quantum Sound Therapy”

  6. In the “Sender” field, select “contains”

  7. Enter: quantumsoundtherapy.com (or use email.quantumsoundtherapy.com and repeat for info.quantumsoundtherapy.com)

  8. Set the action to “Deliver to Inbox”

  9. Click “Save”

Method 2: Add to Contacts

  1. Click the “Contacts” icon in Yahoo Mail

  2. Click “Add a new contact”

  3. Enter “Quantum Sound Therapy” as the name

  4. Add:

  5. Click “Save”

If Emails Are Already in Spam

  1. Go to your Spam folder

  2. Find and open the email from Quantum Sound Therapy

  3. Click “Not Spam” at the top of the email


Hotmail.com / Outlook.com

Method 1: Safe Senders List (Recommended)

  1. Open Outlook.com and click the gear icon in the top-right

  2. Select “View all Outlook settings”

  3. Click “Mail” from the left menu

  4. Select “Junk email”

  5. Under “Safe senders and domains”, click “Add”

  6. Enter: email.quantumsoundtherapy.com → Press Enter (or click the +)

  7. Add: info.quantumsoundtherapy.com → Press Enter (or click the +)

  8. Click “Save” at the bottom

Method 2: Right-Click Method

  1. Find an email from Quantum Sound Therapy in your inbox or junk folder

  2. Right-click on the email

  3. Select “Junk” then “Never block sender”

  4. Confirm by clicking “OK”

If Emails Are Already in Junk

  1. Go to your Junk Email folder

  2. Find the email from Quantum Sound Therapy

  3. Click “Not junk” in the toolbar


AOL.com

Method 1: Add to Contacts (Recommended)

  1. Open AOL Mail and click “Contacts” in the left toolbar

  2. Click “Add Contact” or “New Contact”

  3. Enter “Quantum Sound Therapy” in the name field

  4. In the “Email 1” field, enter: helena@email.quantumsoundtherapy.com

  5. Click “Add Contact” to save

  6. Repeat for: helena@info.quantumsoundtherapy.com

Method 2: Create a Filter

  1. Click “Settings” then “More Settings”

  2. Select “Filters”

  3. Click “Add new filters”

  4. Create a filter for emails containing quantumsoundtherapy.com

  5. Set the action to “Deliver to Inbox”

  6. Save the filter

If Emails Are Already in Spam

  1. Go to your Spam folder

  2. Find and open the email from Quantum Sound Therapy

  3. Click “Not Spam” or the “OK” button


Comcast.net / Xfinity Email

Important Note: Comcast’s “Email Safe List” feature can block ALL emails except those on the list. We recommend using the Address Book method instead.

Method 1: Add to Address Book (Recommended)

  1. Log into your Comcast email account

  2. Click the envelope icon to open email

  3. Click “Address Book”

  4. Click “New Contact” dropdown and choose “New Contact”

  5. Enter “Quantum Sound Therapy” as the name

  6. In the “Email 1” field, enter: helena@email.quantumsoundtherapy.com

  7. Click “Save”

  8. Create another contact for: helena@info.quantumsoundtherapy.com

  9. Click “Save”

Method 2: Mark as Not Spam

  1. Check your Spam folder regularly

  2. If you find emails from Quantum Sound Therapy, select the email

  3. Click “Not Spam” in the toolbar
    This helps train the spam filter.

Pro Tip: If emails are still being blocked at the server level, you may need to contact Comcast customer support to whitelist our domains.


Additional Tips

  • Check your spam/junk folder regularly — even with whitelisting, some emails may still land there initially

  • Add our email addresses to your phone contacts if you read email on mobile devices

  • Reply to our emails — this signals to email providers that you want to receive our communications

  • Mark our emails as important — use your email client’s star or priority features


Domains to Whitelist

  • email.quantumsoundtherapy.com

  • info.quantumsoundtherapy.com

  • @email.quantumsoundtherapy.com (for domain-level whitelisting)

  • @info.quantumsoundtherapy.com (for domain-level whitelisting)


Need Help?

If you’re still not receiving our emails after following these instructions, please contact us and let us know:

  • Which email provider you’re using

  • Which method you tried

  • Whether you can see our emails in your spam/junk folder

We’re here to help ensure you never miss our important communications!