Return Policy

At Quantum Sound Therapy, we strive to ensure your satisfaction with our products. If you are not completely satisfied with your purchase, please review our return policy below.

1. Eligibility for Returns

We accept returns under the following conditions:

Items must be returned within [Insert Number of Days, e.g., 30 days] of the delivery date.
The product must be in its original condition, including packaging, accessories, and manuals.
Proof of purchase, such as a receipt or order confirmation, is required.

2. Non-Returnable Items

The following items are not eligible for return:

Digital products, such as downloadable software.
Customized or personalized items.
Products damaged due to misuse, negligence, or unauthorized alterations.
Final sale items or promotional items.

3. Return Process

To initiate a return:

Contact Us: Email us at [Insert Email] or call [Insert Phone Number] to request a Return Merchandise Authorization (RMA) number.
Pack the Item: Securely pack the item, including all original packaging and accessories. Include the RMA number inside the package.
Ship the Item: Send the package to the return address provided during the RMA process. Customers are responsible for return shipping costs unless the return is due to our error.

4. Refunds

Refunds are processed as follows:

Refunds will be issued to the original payment method within [Insert Number of Days, e.g., 7-10 business days] of receiving and inspecting the returned item.
Shipping fees are non-refundable, except in cases of defective or incorrectly shipped items.

5. Exchanges

If you wish to exchange a product, please contact us to verify availability. Exchanges follow the same process as returns.

6. Damaged or Defective Items

If your item arrives damaged or defective:

Notify us within [Insert Number of Days, e.g., 7 days] of receiving the item.
We will provide a replacement or refund at no additional cost to you after verifying the issue.

7. Questions?

If you have questions about our return policy or need assistance, please contact us at:
Email: info@quantumsoundtherapy.com
Phone: 501.588.7109

Let me know if you’d like help tailoring this further to fit specific products or policies!